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UID:14785-1738058400-1738062000@enterprisecentre.ca
SUMMARY:eCommerce 101: What\, why\, and how.
DESCRIPTION:More consumers than ever before are turning to online shopping for greater convenience\, safety\, and variety. In this webinar\, the Toronto Digital Service Squad will teach you the basic steps to setting up an online store. We will cover everything from what you need to prepare before launching a store\, to choosing an e-commerce platform\, to providing excellent customer service online. You’ll finish this session feeling excited about how e-commerce can help you reach new customers and expand into different markets. \nWhat you will learn: \n• What is e-commerce\, why it’s important and the benefits of selling online \n• What platforms are available and how to pick the right one for you \n• The basics of inventory management\, choosing the right solution\, and streamlining point-of-sale for both in-store and online \n• Optimizing your website content\, choosing the right themes\, and the basics of search engine optimization (SEO) \n• How to set up secure payments and various shipping options & costs \n• Look at the basics of driving traffic to your store and boost sales through a variety of digital marketing channels \n• How to provide excellent customer service throughout the e-commerce purchase funnel \nJoin us to learn why you should consider e-commerce for your business and how you can easily get started.
URL:https://enterprisecentre.ca/events/ecommerce-101-what-why-and-how-6/
LOCATION:Online Event
CATEGORIES:Business Basics,SBCO,SBCOEvents
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DTSTART;TZID=America/Toronto:20250128T120000
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UID:14786-1738065600-1738069200@enterprisecentre.ca
SUMMARY:Beyond Compliance\, Building Consumer Trust with Anisha Suganthan
DESCRIPTION:Join us for an insightful workshop designed to help businesses navigate Ontario’s Consumer Protection Act and enhance consumer trust through ethical practices.  This session provides essential knowledge and tools for businesses to maintain compliance and foster positive customer relationships. \nWorkshop Objectives:  \n\nOverview of Consumer Protection Regulations: Understand key provisions of the Ontario Consumer Protection Act and how they apply across industries to build trust and ensure fair practices.\n\n\nEnforcement and Compliance Support Tools: Learn how Consumer Protection Ontario enforces the Act and explore practical tools to meet regulatory standards and stay informed on evolving requirements.\n\n\nHandling Complaints and Dispute Resolution: Gain tips for effectively addressing complaints and maintaining strong consumer relations.\n\n\nBest Practices for Ethical Conduct and Transparency: Discover actionable strategies to enhance transparency\, avoid misrepresentation\, and align with ethical business practices.\n\nTake advantage of this opportunity to ask questions\, gain clarity\, and leave with practical strategies for compliance and ethical operations. Register now to strengthen your business’s consumer relationships! \nAbout Anisha: \nAnisha Suganthan is an Education and Outreach Coordinator with Consumer Protection Ontario. She leads community initiatives to raise awareness about consumer protection laws and the services provided by Consumer Protection Ontario. Anisha holds a Master’s degree in Public Policy\, Law\, and Administration from York University.
URL:https://enterprisecentre.ca/events/beyond-compliance-building-consumer-trust-with-anisha-suganthan/
LOCATION:Online Event
CATEGORIES:Business Basics,Growing your Business,SBCO,SBCOEvents
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