Beyond Compliance, Building Consumer Trust with Anisha Suganthan

Join us for an insightful workshop designed to help businesses navigate Ontario’s Consumer Protection Act and enhance consumer trust through ethical practices.  This session provides essential knowledge and tools for businesses to maintain compliance and foster positive customer relationships.

Workshop Objectives: 

• Overview of Consumer Protection Regulations: Understand key provisions of the Ontario Consumer Protection Act and how they apply across industries to build trust and ensure fair practices.

• Enforcement and Compliance Support Tools: Learn how Consumer Protection Ontario enforces the Act and explore practical tools to meet regulatory standards and stay informed on evolving requirements.

• Handling Complaints and Dispute Resolution: Gain tips for effectively addressing complaints and maintaining strong consumer relations.

• Best Practices for Ethical Conduct and Transparency: Discover actionable strategies to enhance transparency, avoid misrepresentation, and align with ethical business practices.

Take advantage of this opportunity to ask questions, gain clarity, and leave with practical strategies for compliance and ethical operations. Register now to strengthen your business’s consumer relationships!

About Anisha:

Anisha Suganthan is an Education and Outreach Coordinator with Consumer Protection Ontario. She leads community initiatives to raise awareness about consumer protection laws and the services provided by Consumer Protection Ontario. Anisha holds a Master’s degree in Public Policy, Law, and Administration from York University.